Credit & Collection Associate

• Manages the credit and collections process to ensure timely customer payments and strong client relationships • Follows up on overdue accounts, negotiates payment arrangements, and resolves billing disputes • Maintains accurate records of collection activities and customer communications • Processes and applies incoming payments, ensuring proper reconciliation with accounts receivable balances • Prepares aging reports and performs rental income analysis to monitor receivables and performance trends • Provides responsive customer support while managing day-to-day account concerns and coordination